Can I order by phone?
Yes you can, 09 435 1115 we share a phone line with Kamo Village Florist.
What kinds of payment methods do you accept?
We take PayPal, credit cards, internet banking and cash. We are also able to process a payment over the phone for you.
Shop Hours
Monday 9am-5pm
Tuesday 9am -5pm
Wednesday 9am -5pm
Thursday 9am-5pm
Friday 9am -5pm
About the ‘SHOP’ products and Delivery
SHOP items include GST and Delivery – YES, including delivery to a New Zealand residential address!
SHOP items are mostly pre made so we can ship them promptly. North Island Deliveries are 1-2 days mostly and South Island delivery’s are usually 3-4 working days.
A small extra fee is required for rural deliveries at checkout. Rural deliveries are zoned by our courier service. For rural delivery’s please allow a few extra days on top of these days for delivery. Local Whangarei deliveries we can usually do the same or following day.
If you would like a delivery on a specific day let us know and we can see what we can do for you. Please know with deliveries we are completely in the hands of the courier and some times weather events. So some deliveries can happen sooner and some take a little longer the above are guide lines.
We do send tracking with all our deliveries. Note we don’t dispatch orders on a Saturday and most of the couriers don’t deliver on a Saturday.
Getting a quote
Quotes will be done as soon as possible. During the summer months this may take a bit longer due to the work load that time of the year. We will some times prioritise some quotes before others due to the dates of the weddings or events, but we will get to every one as quickly as we can.
A NON refundable booking fee/deposit is required to confirm a quote. This will come off the balance of the total due. You can still make changes to your order, the deposit will confirm and hold a time space for you. You can never book to early! And we are limited to how many weddings we can do for each date. We are also very limited in flax products and flax flowers over the winter period, please keep this in mind when planning your event wedding custom order.
Once your booking has been confirmed and it is your turn in the que we will send you draft pictures so you can see your order as it progresses. Because we know not every one can invisage or put in words the look they are after.
All Orders are to be paid in full before delivery or collection.
Yes we can do a lay by on your wedding order.
Our quotes are plus GST and delivery.
Our confirmed wedding orders/quotes are booked into a calender system to ensure we can get every ones orders to them in time.
We usually have your flowers delivered to you 2 weeks prior to the date required and in the less busier months even sooner (some times 3-4 weeks) so that can be one thing off your list.
(this of course doesn’t apply to fresh)
We can service all of Northland for you fresh wedding flowers. We can quote delivery and set up if needed. Or you can collect your fresh wedding flowers, but it must be on the DAY OF the wedding.
The process
Once you have confirmed your booking with the deposit and it is your turn. We will start to send pics of the order or draft bouquets so you can see them progress. At that stage it is possible to make a few changes if necessary before we finish them. And you get a visual on what they will look like. We know not every one can put into words the look they are after.
Once you have said they are just what you are after we will then finish them for you and send more pics of the completed bouquets/order.
We will then ask for the order to be paid for in full. (Less the deposit or any layby payments.) We will then box them and confirm and double check the delivery address and then ship them to you. We will email you the track and trace number so you can track your parcel.